Terms & Conditions

The Intro Pass gives new students who have never tried us out unlimited access to regular weekly classes in person & Zoom livestream.

Valid for 14 consecutive days from first booking, no-show or late cancellation, regardless of public holidays, cancelled classes or closures.

All classes have a two-hour cancellation window. Bookings cancelled within the two hour cancellation window are considered late cancellations and forfeited.

If you late cancel or no-show two classes in any 14-day period you will be charged a penalty fee of $10.

All purchases are final. Refunds are not offered for change of mind, injury, illness, change of address. If unused, expires 3 months after purchase.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

Valid for 10 classes on the weekly timetable for 10 weeks from first attendance, regardless of public holidays or any other studio closure. Unused passes become invalid after their expiry date.

All classes have a two-hour cancellation window. Bookings cancelled outside of this window are credited to your account to reuse. Bookings cancelled within two hours of the class are considered late cancellations and are forfeited.

All purchases are final and refunds or expiry extensions are not offered for change of mind, injury, illness, or change of address. Class passes & memberships cannot be shared or transferred.

The class schedule is subject to change at any time. All terms apply regardless of schedule or teacher changes.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

A casual pass gives access to a single class on the weekly timetable in person or Zoom livestream.

All classes have a two-hour cancellation window. Bookings cancelled within the two hour cancellation window are considered late cancellations.

All purchases are final. Refunds are not offered for change of mind, injury, illness, change of address. If unused, expires 3 months after purchase.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

The mini-membership gives you access to 2 x classes per fortnight in person or Zoom livestream.  You have 2 weeks to use the classes before the next billing cycle for flexibility. Plus bonus on-demand video library that activates on first use.  

All memberships have an initial 4-week period (two billing cycles) with 14 days’ notice to pause for planned absences. Minimum pause period is 2 weeks & up to 12 weeks in a 12-month period.

All classes have a two-hour cancellation window. Bookings cancelled within the two hour cancellation window are considered late cancellations and forfeited.

All purchases are final. Refunds are not offered for change of mind, injury, illness, change of address. Memberships cannot be shared or transferred.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

The value membership gives you access to 4 x classes per fortnight in person or Zoom livestream.  You have 2 weeks to use the classes before the next billing cycle for flexibility. Plus bonus on-demand video library that activates on first use.  

All memberships have an initial 4-week period (two billing cycles) with 14 days’ notice to pause for planned absences. Minimum pause period is 2 weeks & up to 12 weeks in a 12-month period.

All classes have a two-hour cancellation window. Bookings cancelled within the two hour cancellation window are considered late cancellations and forfeited.

All purchases are final. Refunds are not offered for change of mind, injury, illness, change of address. Memberships cannot be shared or transferred.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

The unlimited membership gives you access to unlimited classes in person or Zoom livestream.  Plus bonus on-demand video library that activates on first use.  

All memberships have an initial 4-week period (two billing cycles) with 14 days’ notice to pause for planned absences. Minimum pause period is 2 weeks & up to 12 weeks in a 12-month period.

All classes have a two-hour cancellation window. Bookings cancelled within the two hour cancellation window are considered late cancellations and forfeited.

If you late cancel or no-show two classes in any 14-day period you will be charged a penalty fee of $10.

All purchases are final. Refunds are not offered for change of mind, injury, illness, change of address. Memberships cannot be shared or transferred.

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

On-demand library memberships auto-renew monthly or annually depending on options selected.  No refunds or credits are available for online courses, classes & content once access has been given.

On-demand memberships can be cancelled at least five working days before the renewal period by either contacting us at info@dev.charleyoga.com.au or logging in and cancelling from your dashboard.  Cancellations cannot be backdated.

Online content is for individual use only and cannot be shared, transferred, copied or broadcast to multiple participants.

Our class videos are recorded for our students who have already practiced with us in person.  If you are new to things or injured and not sure if this is right for you then we suggest attending some yoga classes with a qualified teacher to ensure safety during your practice.  We advise that you consult with a health professional (e.g GP) first before starting a yoga practice.

Guided meditation can be a great tool to help alleviate stress & anxiety. However, meditation is not a substitute for professional healthcare.  If you feel you are not coping, then please seek professional help by speaking to your GP.  Mental Health Australia provides further information and resources that you might find helpful https://mhaustralia.org/need-help

Our general terms and conditions also apply and can be found here https://dev.charleyoga.com.au/privacy-policy/  and are subject to change from time to time.  Any changes will be posted here for you to view.

All memberships have an initial 4-week period (two billing cycles) with 14 days’ notice to pause for planned absences. Minimum pause period is 2 weeks & up to 12 weeks in a 12-month period.

The class schedule is subject to change at any time. All terms apply regardless of schedule or teacher changes.

Payments

All payments are final, and refunds are not offered for any reason except as specified in our terms and conditions.

Membership payments will be debited from your nominated card or bank account for the period you signed up for (eg, fortnightly, monthly or annually) starting from the date you sign up to the membership. Your second payment will not occur until a whole billing cycle after you attend your first class.

If your payment fails, the system will retry four more times over 30 days. After four failed attempts, your membership will be suspended until the outstanding payment has been made, and a $5 administration fee will be added to your account.

There are no discounts or refunds for days you are unable to book into classes due to your membership being unpaid. Memberships cannot be shared or transferred.

Membership prices will increase on occasion to reflect rising costs. You will be given notice of at least 30 days in writing prior to any change.

Concession pricing is for those in genuine need including holders of a seniors, health care, student or pensioner card.  This must be shown at your first class and/or at our request.

Cancellations by Charleyoga

In the rare event that a class is cancelled last minute by Charleyoga, we will attempt to contact you, and you will be given a credit to use when convenient for you.

In the rare event that a retreat or workshop is cancelled by us, we will refund your money as soon as is practical.

Health Issues

If you have health issues then it is recommended that you consult with your health practitioner before participating in class.  Discuss your condition and any special requirements you may have with your teacher. You should be comfortable throughout your class, if you experience pain please stop immediately and seek advice from the teacher.

By confirming your booking, you agree that you understand that the instructors at Charleyoga cannot provide medical advice and that it is your responsibility to consult with a physician prior to commencing class. It is your responsibility to practice within your personal limits and to decide whether or not to follow the advice and guidance provided by the teacher.

Whilst all reasonable efforts are taken to ensure your health and safety, participation in classes with Charleyoga may result in damage, loss, injury or even death.  It is a condition of participation that you agree and acknowledge this.

Government Mandates

By booking into in-person classes you acknowledge and agree to practice online via live stream should Charleyoga be ordered to cease in-person classes temporarily due to government mandates.